moniter returned on 04/27/04 reference # 44590864

Question

i have retuned a moniter by ups on 04/27/04 around 12:00 noon

tracking number 1Z 6AE 426 26 4282 9714 AND I STILL HAVEN'T RECIEVED THE REFUND ON MY BILL. please let me know what is going on, when i'm i going to the

the refund on my acct. what is the delay?

DELL-Jesse L · Answer

specialtony, Thank you for using the Dell Community Forum. You will need to post this question in the Customer Care Forum Boards.

tricktown · Answer

My monitor was about 5 days old when It went down. I notified Dell on 05/05.04. They said they shipped it out on the 6th. Today is the 24th and am still without a Monitor. I think the customer care dept is only good for saying sorry. I gotmore support and questions answered quicker in the chat section. They notified mr on th 23rd and told me it would be here by the 31st. I am a very dissatisfied customer,and I tell everyone I can about my misfortune.

DELL-Jesse L · Answer

tricktown, You say that you are without a monitor on one post and are waiting for a monitor. On the other you mention you are wanting your money refunded. Let me know which one you are expecting?

specialtony · Answer

i still don't know no more then when i first e-mail you, where is the moniter and when will the refund post on my account. need to know, and how much is the refund.   thank you

specialtony · Answer

i still don't know no more then when i first e-mail you,  where is the moniter and when will the refund post on my account   thank you

tricktown · Answer

I want what was promised to me. A new monitor and they are supposed to credit my account a refund for shipping and handling. I have been notified that my account has been credited,now for what I am wanting is a new monitor. It should not take almost a month to ship me a replacement.

tricktown · Answer

Jessie says I have 2 different post one about my monitor and another about a rebate. Look closer and you will see that I have just one post and the other is a reply to your reply. It looks like you may have mixed me and specialtony together....that is the only way I can understand your reply.

specialtony · Answer

thank you your help, but i called costomer service and they answered all my questions

while you all dilly dally around and never get to the point at hand. when i'm i getting my refund

your e-mail is suppost to help a costomer and help get the information that they need. so this would save time,

to me this was a waste of my time, because i still had to wait to get my answer from costomer service. today is

06/01/04 and still no answer to the questions

Monitors

moniter returned on 04/27/04 reference # 44590864

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