Unsolved

This post is more than 5 years old

5 Posts

2571

October 31st, 2011 11:00

Monitor not powering on

When I boot my computer Dell 530 Inspiron, the monitor does nothing.  It is I am guessing stuck in power save mode. I cannot get to even boot menu.  I tried rebooting, unplugging, replacing motherboard battery, resetting the videocard.  What next? 

Community Manager

 • 

56.9K Posts

 • 

232.1K Points

November 1st, 2011 20:00

We need to isolate whether this is a monitor or video card issue.

Older Dell monitors Self Test Feature Check (STFC)
* Switch the monitor off
* Disconnect all monitor cabling from the PC (VGA, DVI, HDMI, DP, USB, etc.)
* Disconnect the monitor power cord from the rear of the monitor
* Press and hold the monitor power button in for 5 seconds
* Reconnect the monitor power cord to the rear of the monitor
* Switch the monitor on
* The floating red/green/blue/white dialog box should appear on screen against a black background
- If you see the issue, the monitor is defective
- If you do not see the issue, the culprit is either the video card driver, the video card, or the cabling


Newer Dell monitors Flat Panel Built In Diagnostics (FPDBIST)
* Switch the monitor off
* Disconnect all monitor cabling from the PC (VGA, DVI, HDMI, DP, USB, etc.)
* Disconnect the monitor power cord from the rear of the monitor
* Press and hold the monitor power button in for 5 seconds
* Reconnect the monitor power cord to the rear of the monitor
* Switch the monitor on
* Press the 1 and 4 buttons simultaneously
* Press button 4 to change the color
- If you see the issue, the monitor is defective
- If you do not see the issue, the culprit is either the video card driver, the video card, or the cabling

No Events found!

Top