Unsolved
This post is more than 5 years old
9 Posts
0
5287
May 25th, 2011 12:00
Monitor Problem
I recently upgraded my Dell B110 computer with 4 Gb RAM and Win7. After doing so my Dell 17 inch Flat Panel monitor stopped working properly. I replaced it with the same monitor from another computer and it worked, so the problem was with the monitor, not the computer.
When I turn on the computer, the monitor shows the dell logo, and the power button glows green. After about 3 sec, the power button changes to amber and nothing else happens. If I change to another computer, the same thing happens.
Any ideas?
Randal1800
No Events found!
DELL-Chris M
Community Manager
•
56.9K Posts
•
232.1K Points
0
May 25th, 2011 21:00
Randal1800,
If the monitor fails the Self-Test, it is defective.
Randal1800
9 Posts
0
May 26th, 2011 06:00
Does the self test run automatically? How do I tell?
Randal1800
DELL-Chris M
Community Manager
•
56.9K Posts
•
232.1K Points
0
May 26th, 2011 13:00
* Turn the monitor off
* Disconnect all monitor cords from the computer
* Disconnect the monitor power cord from the rear of the monitor
* Press and hold the monitor power button in for 5 seconds
* Reconnect the monitor power cord to the rear of the monitor
* Turn the monitor on
* The floating red/green/blue/white dialog box should appear on screen against a black background
Randal1800
9 Posts
0
May 30th, 2011 06:00
ChrisM,
I did as you suggested and I get the floating colored bar. So I assume the monitor is not bad, I will try to replace the cord that connects the monitor to the computer.
If you have other ideas, I would appreciate it.
Randal 1800