Monitor Self-test pattern problem

Question

To Whom It May Concern:

I am using Dell Dimension 3000 computer with Dell E173FP Flat Panel Color monitor less that two years.

Yesterday, when I turned on the computer, I have seen only black screen. The power LED was green. When I turned off and then on the power of the monitor, the screen was normal several seconds (I saw icons on the screen )and then became black again.

I ran self-test pattern and I think that the monitor does not pass it, because the self-test pattern does not scroll through the screen continually. It appeared in the left bottom corner of the screen and then in a second disappeared.

Please let me know where is the problem? How to solve it?

Thank you in advance for help.

Sincerely,

Peter

KevinR100 · Answer

Probably you have not been answered before is that the solution is too easy - arrange for a monitor exchange because after your testing etc. it shows that it IS faulty. If I had to hazzard a guess it would be an internal power supply unit that is just about dead.

pblank37 · Answer

Thanks. I called Dell and they replaced the monitor with the refurbished one. It works very well.

Monitors

Monitor Self-test pattern problem

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