Community Manager

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56.9K Posts

December 31st, 2012 13:00

Dethlok1997,

So your plugging the addon speakers green jack into the green audio out jack on your computer? Disconnect it and plug some headphones into that same green audio out jack on your computer. Do you hear audio?

January 1st, 2013 06:00

Yes when i plug my headphones into my computer i hear audio.

January 2nd, 2013 12:00

The one i have is the AS501 XH839. Do you recommend me trying to take it apart, i mean it could just be a lose cable? There is no warrenty left on it.

Thanks Dethlok1997

Community Manager

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56.9K Posts

January 2nd, 2013 12:00

It appears that the soundbar is defective. Soundbars that connect to the monitors built-in DC power jack
AS500 4Y463 http://amzn.to/MI8lDU
AS501 XH839 http://dell.to/MI8c3r
AX510 K512C http://dell.to/NdwGmD

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