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September 24th, 2006 00:00

My 2007WFP doesn't remember his 4:3 setting

Hi,

i have my 2007WFP for some more then 24 hours now. It works great, but now my first disappointment:

In the menu, i set the "Wide Mode" to "4:3" instead of "Fill". So "Fill" would mean, that a 1024x768-image send by my graphics card would be scaled to the full 1680x1050. That will result in the streched picture. It's not "scaled" with maintaining the aspect-ratio. That's what i don't want! (and i especially don't understand why it's default for widescreen lcds)

So right now, i'm running the computer with 1280x1024 - just for testing. In the control panel of the nvidia-driver, i told my grahics card to use the monitor's scaling. So any scaling by the graphicscard is disabled. And guess what: the 2007WFP is so intelligent to say: hey, scaling up those 1024 lines to 1050 lines wouldn't make sense, and it shows me simply the 1280x1024 pixels mapped 1:1 even thought the setting is "4:3"

Then, if i start quake (as just an example for a program that switches the resulution): no problem. I set quake to 800x600, 1024x768, 1280x1024. The "4:3" setting remains, everything gets scaled beautifully. I can confirm, that the monitor does not get a scaled image from the graphics card: i can see it though "Display Monitor Informtion" in the menu of the 2007WFP. The "4:3" setting is definitely active. I have my black bars on the left and on the right - and in the case of 1280x1024, i even have some little bars on top and bottom, because, as i said above, the display doesn't scale the 1024 lines to 1050 - which is quite clever IMHO.

But the big drama is, the 2007WFP does not keep the "4:3" setting under all circumstances! I just need to switch my graphics card to the full resolution of the lcd (1680x1050) and the 2007WFP will switch back to the "Fill"-Setting. Next time, that my graphics card switches to some smaller resolution, i have to switch back to 4:3 manually.

Actually, it's not even possible to change the setting when the 1680x1050 is used. The item in the menu is disabled. Of course, i don't need it for 1680x1050 - but please! i want to set it for all the other resolutions like 800x600 and such, that my graphics card is abled to send - and it will send them, when i start some game or some video-player and such - or simply when i boot my Linux-Box with VESA framebuffer console turned on.


So please tell me, there's some firmware-update out there - or tell me that i'm stupid and that it's no problem to tell the 2007wfp" to preserve that setting somehow.
And how can i check which firmware-version my 2007wfp uses?


So the 2007WFP is a beautiful Monitor, and everything that's need is there: the aspect-maintaining scaling (which is called "4:3" in the menu) works, looks beautiful and so on - but the firmware forgets or deletes the setting! That's really a shame :-(

Even if the firmware-developer would just need an hour to fix it, would Dell spend the money? And the firmware-upgrade-process? Would it be an easy one?

Message Edited by skoehler on 09-23-2006 08:42 PM

642 Posts

September 25th, 2006 07:00

From what I have read on these forums this seems to be a common problem with at least the 2007, 2407, & 3007.
Could get frustrating...

3 Posts

September 25th, 2006 11:00

I have done one further test:

1. set Graphicscard to "Monitor scaling" (graphics card does not scale)
2. set resolution to 1280x1024
3. set the 2007wfp to 4:3 mode
=> everything is displayed correctly
4. made the 2007wfp powerless
5. put in the power-plug again
=> everything is _still_ displayed correctly

So this is a very strong evidence, that the firmware stores the 4:3 setting somewhere and that it also restores the 4:3 mode in this situation. That means, that the 1:1 mode or the 4:3 mode setting is really overwritten by the firmware upon switching to 1680x1050.

I definitely consider this to be unwated behaviour, although i didn't see any response from some official Dell people concerning this.

642 Posts

September 26th, 2006 08:00

Probably in the FAQs or do a search on ratio settings for example. As I have said, this seems to be a familiar problem in the past. After your research &/or response from ChrisM if things are unsatisfactory to you then maybe a refund request is in order - or, learn to live with it.
good luck

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