P2414H, DDM (Dell Display Manager) , Easy Arrange tab?

Question

My monitor Dell P2414H came with the software 'Dell Display Manager V.1.20.0.1476'. The user manual for Dell Display Manager in page number 3 section: 'Easy Arrange Your Monitor Window Layout (P2414H only)', shows 4 tabs: Basic; Auto Mode; Easy Arrange; Options. The software when installed only shows 3 tabs: Basic; Auto Mode; Options. My question: where is the 'Easy Arrange' tab, that is missing?

DELL-Chris M · Accepted Answer

They are correct. The P2414H manual is incorrect. Easy Arrange is only available on the following Dell monitors =
24" and larger Ultrasharp
24" and larger S
24" and larger 4K
55" or larger conference room

So the P and E series monitors if they have DDM will not have Easy Arrange.

DELL-Chris M · Answer

While holding down the Shift key, right-click on the DDM system tray icon and select 'Check for new version' from the popup menu. What happens?

ynot · Answer

Opens popup: 'Live Update. A newer version is not avaiable at this time. You are using the latest version.' DDM version installed 1.20.0.1476:

DELL-Chris M · Answer

Email sent off asking about this.

ynot · Answer

Reply from dell.support@entechtaiwan.com:

"You would need to ask Dell about this, but I'm afraid you'll find it is an error in the manual and not a missing feature. I believe Dell only supports Easy Arrange on their UltraSharp and 4k monitors."

It is true ?

ynot · Answer

Its not only the P2414H manual is incorrect.

Also the P2414H webpage:

http://accessories.us.dell.com/sna/productdetail.aspx?c=us&l=en&s=bsd&cs=04&sku=320-9794&baynote_bnrank=1&baynote_irrank=0&~ck=baynoteSearch

You led the customer in error. For me there two many errors. For a brand like DELL that's not acceptable.

In the same webpage of the product: "Premium Panel Guarantee:
The Dell Premium Panel Guarantee1 allows free panel replacement during the Limited Hardware Warranty period if even one bright pixel defaults." - is this information correct ?

DELL-Chris M · Answer

That site does not explicitly state that Dell Display Manager Easy Arrange is available. It states;

"Dell Display Manager is your one stop software application to manually adjust or auto assign optimal preset modes to specific software applications"

"Manage power consumption wisely with PowerNap, which you can enable through the Dell Display Manager to either dim the monitor to the minimum brightness level or put it into sleep mode when it is not in use."

The Premium Panel Guarantee is correct for one or more Bright dot pixel defaults. The policy does not apply to Dark dot pixel defects.

ynot · Answer

Yes you are correct, it does not explicitly state that Dell Display Manager Easy Arrange is available.

But the image is misleading. The image and the user manual for DDM let me assume the monitor could do "Easy Arrange". Change the image and correct the user manual for DDM.

Thank you for your answer regarding the "Premium Panel Guarantee".

Thank you for your help, Chris M.

depritox · Answer

Is your statement still acceptable for newer P series?https://www.dell.com/en-uk/shop/dell-23-monitor-p2319h/apd/210-apwt/monitors-monitor-accessories

swamped207 · Answer

As of b.1924, *all* Dell monitors that support DDM also support Easy Arrange. The latest version is here.

Monitors

P2414H, DDM (Dell Display Manager) , Easy Arrange tab?

Was this post helpful?