Unsolved
2 Posts
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671
November 15th, 2022 06:00
P2417H, power button led has pink color
My monitor's power button led is not white anymore. It's turned pink. Why is this happening?
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Unsolved
2 Posts
0
671
November 15th, 2022 06:00
My monitor's power button led is not white anymore. It's turned pink. Why is this happening?
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DELL-Chris M
Community Manager
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56.9K Posts
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November 15th, 2022 06:00
I have never seen this before nor have we ever had any software to achieve this. What is the build date on the rear label?
Hoang Tu
2 Posts
0
November 15th, 2022 08:00
It's 2018-09-23.
DELL-Chris M
Community Manager
•
56.9K Posts
0
November 15th, 2022 09:00
You can try this, but if it does not work, time to replace it, or ignore the LED =
No cables, monitor power button reset
* Turn the PC off
* Turn the monitor off
* Disconnect every cable (including the power cable) from the monitor
* Press the monitor power button in for 8 seconds (clears any residual power in the circuits)
* Reconnect the power cable and one video cable to the monitor and PC
* Turn the PC on, then the monitor