* For my Dell internal notes, click my name and private message me the monitor service tag number and 20 digit serial number
* How long were using the monitor before you noticed this issue? * What operating system? * What PC model? - If a Desktop PC, what video card? What video out ports are on the video card? - If a Laptop PC, what video out ports are on the Laptop? * Show in detail how the monitor is connected to the PC using all ports and cabling. Example = PC GTX 1080 DP out port --> U2718Q DP to mDP cable --> U2718Q mDP in port PC USB port --> U2718Q USB upstream cable --> U2718Q USB upstream port
DELL-Chris M
Community Manager
•
56.9K Posts
0
March 2nd, 2019 11:00
* For my Dell internal notes, click my name and private message me the monitor service tag number and 20 digit serial number
* How long were using the monitor before you noticed this issue?
* What operating system?
* What PC model?
- If a Desktop PC, what video card? What video out ports are on the video card?
- If a Laptop PC, what video out ports are on the Laptop?
* Show in detail how the monitor is connected to the PC using all ports and cabling. Example =
PC GTX 1080 DP out port --> U2718Q DP to mDP cable --> U2718Q mDP in port
PC USB port --> U2718Q USB upstream cable --> U2718Q USB upstream port