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57474
August 25th, 2019 03:00
P2419H, cannot connect to PC via USB
Whilst I can connect my P2419H to my Lenovo P50 via HDMI, my preference is USB. However, I cannot get this to work. The laptop has USB 3.0 Type A male USB connections (I assume it's USB 3.0 as 'SS' is imprinted above the socket). I'm using the cable supplied with the monitor: USB Type A male (laptop) to Type B male (monitor). When the connection is made, the laptop issues the little sound which indicates a new device is attached, but all I see on the display is "No VGA cable - the display will go into Power Save Mode in 4 minutes". I discovered the input source on the monitor has 'Auto', 'VGA', 'DP', and 'HDMI'. It was set to 'VGA'. There's no 'USB' option. I tried 'Auto' but that just regurgitates the 'No VGA....' message. It seems odd there's no 'USB' option in the source menu, suggesting USB is not an option regardless of the USB connector on the monitor.. This suggests USB is not an option?
DELL-Chris M
Community Manager
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56.9K Posts
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October 18th, 2019 12:00
The P2419H USB 3.0 Upstream port and USB 3.0 cable are designed to give the PC access to the P2419H four USB DATA ONLY downstream ports. For any Dell monitor, USB is not considered a VIDEO in/out source. Which is why the P2419H User's Guide page 41, Menu- Input Source only shows VGA, DP, HDMI, Auto
Select. Page 33/34 states =
"Connect the VGA, DisplayPort or HDMI cable from your monitor to the computer"
(edited)
GregTagg
1 Message
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October 18th, 2019 08:00
I get the same problem - no USB option! The monitor has a USB cable in the box, but the 'input menu' doesn't allow me to choose USB!
Totally crazy.