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May 9th, 2015 17:00

P2715Q flickering using DP cable or mDP cable

I've used the provided mDP cables and regular DP  cables and the issue doesn't go away. Screen flickers for a split second and issue is intermittent. Issue does not occur on my P2414H  when using the DP cable.

In a separate issue, when I enter my service tag it says I only have 1 year of warranty. Doesn't this monitor have 3? It could be that I have go through the "Request Warranty Extension" steps?

Community Manager

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May 11th, 2015 09:00

What computer model? What video card? What ports are on the video card? Have you reset it per these instructions.

* Turn the monitor off
* Disconnect all cables from the monitor including the power cable
* Press the monitor power button in for 15 seconds
* Reconnect the monitor cables and re-test

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