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November 7th, 2016 07:00
P4317Q, Display Port Problems
I recently purchased a 43 In Ultra monitor P4317Q. I have connections to both HDMI ports and the vga port. When I try to connect another computer to either of the Display ports , I get no video. I have tried to connect a source to just the display port or the mini display port with no success. Any suggestions?
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DELL-Chris M
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November 7th, 2016 10:00
Let's backup.
* Turn the P4317Q and the computer sending the DP or mDP signal off
* Disconnect every cable from the rear of the P4317Q including the power cable
* Press the power button for 30 seconds
* Connect only the power cable and one mDP to DP cable or the DP to DP cable to the P4317Q and then to the computer
* Turn the P4317Q on, then the connected computer
* Press the P4317Q Menu button, choose Input Source, choose whatever port is connected on the P4317Q, DP or mDP