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48290
February 18th, 2013 22:00
Problem??? U2713H backlight bleeding
I just got a U2713H on 18/02/2013 then i tried to use it and found when use black background the 4 corners all have backlight bleeding
I know all IPS panal have this issue but this is the most "heavy bleeding" I never ever used before( include some dell IPS 22 24inch)
the 2 up corners is ok but the 2 down corners almost yellow. especially the left down corner the light bleeding is too strong.
I don't if all U2713H are like this , is it normal????I saw some people post their 2713H online with blackground is much better. I think I'm going to ask for a replacement.
so sad!
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DELL-Kiran K
4 Operator
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2K Posts
1
February 20th, 2013 01:00
Hi softmayamax,
The above picture indicates that the monitor might have to be replaced. However request you to send me the below details through private message so that I can check and let you know what needs to be done:
(1) Place of purchase
(2) Email address
(3) Account holder Name
(4) Shipping Address
(5) Phone number
(6) Monitor 20 digit PPID number
If the Monitor was purchased from Dell send me the purchase Order number.
To send a private message, click on my name and select start conversation.
Do reply with your findings.
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