Since this is new XPS700 a few weeks ago, call Dell Tech Support and you may need service in home, follow your warranty policies first.
Static on the 2407 display and redraw errors, intermittently.
Sounds like you have a bad connection or ground issue somewhere pertaining to the static.
Redraw errors may be a video card driver or video card issue.
I would try the following but, I'm not recommending you do it because I don' know your level of expertise in these matters and the problems you described you'll need a good troubleshooter. That's what Dell Tech support is for.
The following is just to let you know where they might lead you.
If this is the original install of the Operating System and video card drivers from Dell,
1st, I would try uninstalling the video card driver and reinstalling it, it may just be corrupt if that doesn't work,
2nd, reseat the video card in the mobo and make sure there is no other card in the slot next to it, this sometimes can cause issues. If your not comfortable opening a PC case get someone that absolutely knows what he or she are doing, in your case, Dell in home service if you have that, and be sure to do nothing that would void your Warranty.
3rd, a format and fresh install of OS assuming Windows XP and video card drivers to rule out a software issue.
If it still behaves badly it's a hardware issue somewhere from a poor ground on the motherboard to a variety of issues. Even for an expert builder like me the above can become very time consuming.
You may just want to exchange the PC; Dell will probably want to do that if they can't correct it with you by phone. Hope you get a good tech person.
Last Dell, many years ago and a lot has changed since then, I had a lot of issues and corruption and nothing Dell told me to do would work until I reinstalled OS and everything else. It was so corrupt it would not run without freezing for more than a few minutes. Worst experience ever, but now I'm a 2407FPW customer after 10 years.
Good luck and Dell does make very good PC's. Use their support.
all the facts
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September 7th, 2006 23:00
Static on the 2407 display and redraw errors, intermittently.
Sounds like you have a bad connection or ground issue somewhere pertaining to the static.
Redraw errors may be a video card driver or video card issue.
I would try the following but, I'm not recommending you do it because I don' know your level of expertise in these matters and the problems you described you'll need a good troubleshooter. That's what Dell Tech support is for.
The following is just to let you know where they might lead you.
If this is the original install of the Operating System and video card drivers from Dell,
1st, I would try uninstalling the video card driver and reinstalling it, it may just be corrupt if that doesn't work,
2nd, reseat the video card in the mobo and make sure there is no other card in the slot next to it, this sometimes can cause issues. If your not comfortable opening a PC case get someone that absolutely knows what he or she are doing, in your case, Dell in home service if you have that, and be sure to do nothing that would void your Warranty.
3rd, a format and fresh install of OS assuming Windows XP and video card drivers to rule out a software issue.
If it still behaves badly it's a hardware issue somewhere from a poor ground on the motherboard to a variety of issues. Even for an expert builder like me the above can become very time consuming.
You may just want to exchange the PC; Dell will probably want to do that if they can't correct it with you by phone. Hope you get a good tech person.
Last Dell, many years ago and a lot has changed since then, I had a lot of issues and corruption and nothing Dell told me to do would work until I reinstalled OS and everything else. It was so corrupt it would not run without freezing for more than a few minutes. Worst experience ever, but now I'm a 2407FPW customer after 10 years.
Good luck and Dell does make very good PC's. Use their support.
Hope this helps.
Good Day!