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February 7th, 2021 05:00

S2716DG, grey horizontal lines, #3

Hi,

I've just noticed that my monitor has had grey horizontal line along almost the whole screen. Majority of it is on the middle to left side of the monitor. Most of the texts appear like their broken or somewhat faded. The lines are most noticeable when the background is colored in grey.

I have read a thread about the same problem encountered. I did the screen test and I could clearly see those grey lines when background is in grey.

Left side of screen



Icons placed at the left side of the screenIcons placed at the left side of the screen

 

 

Right side of screen

Icons placed right side of screenIcons placed right side of screen

 

I hope there's still a way to fix this without having to do any physical repairs.

Thanks in advance!

Community Manager

 • 

56.9K Posts

February 7th, 2021 11:00

Dell does not repair monitors, sell monitor internal components, or have monitor disassembly documentation. We only replace them while still inside the purchased warranty period. The purchased 3 year warranty expired 1 year/9 months/16 days ago on April 22, 2019.

Reset the S2716DG in the Menu OSD- Others- Factory Reset. Perhaps that may help with the lines issue.

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