Unsolved
This post is more than 5 years old
1 Message
0
2201
February 9th, 2019 13:00
S2719DGF, G-Sync error message when you use ALT-TAB
Hello. So as most of you probably already know NVIDIA gave us an option to use G-SYNC (if you are using NVIDIA GPU instead of AMD GPU) on most AdaptiveSync (Freesync) monitors. Not all of them have a certificate but the feature works on almost every one of them. The same goes for DELL S2719DGF. G-Sync works as intended on 2560x1440 on 155 hz (from the range from 40 to 155 hz if the monitor is overclocked using a DisplayPort cable). I have realized that there are some minor issues. If you use Alt-tab to change windows sometimes you get an error message saying the following (check the link with the photo). It does not happen every time you alt-tab, more like it happens every third or fourth time or so. And the only time you get this errror message is if you alt-tab. If you alt-tab again the problem dissapears but it appears again after a few alt-tabs. So I was wondering if there is any way to patch this up from your side? I would really appreciate if this were possible since the monitor is great and the G-Sync feels amazing! Thank you!
https://imgur.com/cyqw8Lq


DELL-Chris M
Community Manager
•
56.9K Posts
•
232.1K Points
0
February 10th, 2019 04:00
Not all of them have a certificate but the feature works on almost every one of them.
* Incorrect statement. Nvidia stated that they tested 400 AMD FreeSync monitors. Only 12 of them were given a passing grade by Nvidia. None were Dell. Here is the Dell policy.
So I was wondering if there is any way to patch this up from your side?
* Per our policy, we will not address any Nvidia issue with our AMD FreeSync monitors.
Meechill
1 Message
0
March 25th, 2019 05:00
I don't think the OP's statement is incorrect. Nvidia did officially certify 12 display (now 15 I believe) but G-sync compatibility can be enabled on any FreeSync display, and does work okay on most of them.
DELL-Chris M
Community Manager
•
56.9K Posts
•
232.1K Points
0
March 25th, 2019 05:00
Read the Forum Terms of Use. You are welcome to start your own thread.
Read the Monitors Team stance;
Policy: Dell AMD FreeSync monitors and Nvidia