S2722QC, macOS problems

Question

The screen arrived yesterday and i'm very disappointed, the speakers don't work, when I switch to Dell's speakers the video is jumping and freeze, (here's a screen record: https://drive.google.com/file/d/1govR6RgQg5yR73XlqjCRC8Yum_6M8SZN/view). In addition I tried to enter the DDPM software, but it doesn't work either, a screenshot of the error is attached. In addition, I connected the screen to my Dell Hub with type-c and the screen doesn't work unless I connect the cable directly to the the laptop, I connected the screen to my other computer with a Windows OS to upgrade the screen firmware but I see i'm in the last version (M3B201). I'm using MacBook Pro M1 (Ventura 13.3.1).

DELL-Chris M · Answer

* Go back to the top of this Monitors Forum* Read through the Pinned Posts, 'Dell monitor, Apple FAQ'

Amit4932 · Answer

In other words the speakers and the  DDPM doesn't work in MacBook Pro M1. What about the Dell Hub issue?

DELL-Chris M · Answer

What do you mean 'Dell Hub'? If you mean a Dell docking station, I do not think any of those offer macOS validation.

Amit4932 · Answer

Yeah.. i'm using dell docking station and it's working great in my macOS, but the screen type-c doesn't work with it, it's working only if I connect the type-c directly from the screen to my mac

DELL-Chris M · Answer

As the FAQ above states, Dell cannot assist because none of the S series monitors are tested/validated by Dell on macOS. Post the issues on the Apple Forum to see if they can help.

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