Unsolved
1 Rookie
•
3 Posts
0
978
January 5th, 2024 07:39
S2722QC, macOS problems
The screen arrived yesterday and i'm very disappointed, the speakers don't work, when I switch to Dell's speakers the video is jumping and freeze, (here's a screen record: https://drive.google.com/file/d/1govR6RgQg5yR73XlqjCRC8Yum_6M8SZN/view). In addition I tried to enter the DDPM software, but it doesn't work either, a screenshot of the error is attached. In addition, I connected the screen to my Dell Hub with type-c and the screen doesn't work unless I connect the cable directly to the the laptop, I connected the screen to my other computer with a Windows OS to upgrade the screen firmware but I see i'm in the last version (M3B201).
I'm using MacBook Pro M1 (Ventura 13.3.1).
0 events found
DELL-Chris M
Community Manager
•
56.9K Posts
0
January 5th, 2024 15:55
* Go back to the top of this Monitors Forum
* Read through the Pinned Posts, "Dell monitor, Apple FAQ"
Amit4932
1 Rookie
•
3 Posts
0
January 9th, 2024 07:46
In other words the speakers and the DDPM doesn't work in MacBook Pro M1.
What about the Dell Hub issue?
DELL-Chris M
Community Manager
•
56.9K Posts
0
January 9th, 2024 14:14
What do you mean "Dell Hub"?
If you mean a Dell docking station, I do not think any of those offer macOS validation.
Amit4932
1 Rookie
•
3 Posts
0
January 10th, 2024 10:29
Yeah.. i'm using dell docking station and it's working great in my macOS, but the screen type-c doesn't work with it, it's working only if I connect the type-c directly from the screen to my mac
DELL-Chris M
Community Manager
•
56.9K Posts
0
January 10th, 2024 16:42
As the FAQ above states, Dell cannot assist because none of the S series monitors are tested/validated by Dell on macOS. Post the issues on the Apple Forum to see if they can help.
(edited)