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311
June 26th, 2020 06:00
S3220GDF, stopped working?
I was using my Dell S3220GDF yesterday and suddenly the screen stopped working. It still turns on but I don't see anything on the screen (when it's on, the screen is like black but with the light on). Does anyone know what it could be? I am freaking out because I need to leave the US in 2 weeks and I need my monitor working. This is a video I did so maybe I could illustrate better the problem.
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DELL-Cares
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June 26th, 2020 06:00
Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.
* What PC model?
* What operating system?
* To what video card/GPU is the S3220GDF attached?
* Test all of the video card/GPU out ports on the S3220GDF
bcunha1000
3 Posts
0
June 26th, 2020 08:00
Just some more information (because I couldn't find the edit button)
I have 2 computers. A windows and a mac. I tried using both. My windows runs it with a display port and my mac with a HDMI. I disconnected everything for a few minutes but it didn't work. I tried other outlet as well. I just noticed that even though I am connected to the monitor with my mac, I don't see anything and the power button slowly flashing (which means power save, right?). Also, Even when I don't have any cables connected (only the power cable) it doesn't show me any of the monitor's built-in system either