6 Posts
1
1902
November 22nd, 2020 15:00
S3221QS, backlight issue, #3
Hi
Got the same problem here. I started seeing that when connected to my MacBook Pro via USB-C HDMI 2.0 cable and I thought that it might be a cable. But recently started noticing same on my Windows machine (GTX 970) via provided HDMI 2.0 cable.
It happens on the left hand side of the monitor, even now when I typing this message. It looks like it is more happening when there are lots of white and black colours together. That is the only thing I noticed so far after just few days of that problem.
Firmware: M2C101
Update November 23 = I was fiddling with monitor settings and was trying to reproduce the issue (it happens only sometimes) although that day it was almost all the time, but after turning off DDC/CI (in Others tab) setting, it stopped.
zehoo
1 Message
1
January 22nd, 2021 06:00
I had the same issue of the screen flashing sometimes, and as you stated turning off Menu- Others- DDC/CI seems to fix it. It didn't do it all the time but I could get it to repeat easily with the YouTube app on an Apple 4K TV when you bring up the time bar when playing 4K content. I didn't notice it anywhere near as much on my Xbox Series X or GTX 1080 HDMI port but was still sometimes there. I imagine something needs to be fixed in the firmware so that DDC/CI can be enabled without having the flashing issue.
Thanks for the information.
eno77
2 Posts
0
November 23rd, 2020 10:00
Thank you for this information. Actually, I returned monitor to local supplier within time where you don't need to explain any reason why (though I left all our communication to support). Next, I immediately ordered new monitor of the same type from different supplier, in order to avoid, the old monitor might return to me. New monitor doesn’t show the same mistake at all. So, I solved this issue this way. I tried to send videos to support, I explained many times the same things again and again and it appeared, it led to nowhere. I saw, support people tried to do maximum but, I also saw it was pointless. It was very random issue and intensity by which it manifested was weak too. However, it is still the issue you don’t want to live with .