Unsolved

Closed

1 Message

145

May 31st, 2023 23:00

S3222DGM, image issue

I'm having an odd issue with my S3222DGM, See here.

Capture.JPG

It's fading to white screen of death, but as soon as I power cycle everything is fine for a few minutes then the issue repeats. It's basically unusable. The issue just started out of nowhere. Has anyone experienced this? The S3222DGM is just over a year old I'd hate to have to spend another $400 on a new monitor.

Community Manager

 • 

56.9K Posts

 • 

232.1K Points

June 1st, 2023 05:00

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get help now" icon on the right to start a live chat session. Provide to them the private Service Tag and all of your troubleshooting.

* Disconnect every cable (including power cable) from the S3222DGM
* Press the power button for 8 seconds
* Reconnect only the power cable

* Open the online S3222DGM User's Guide
* Scroll the index to find, Troubleshooting--> Built-in diagnostics

No Events found!

Top