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July 21st, 2016 16:00

se2416h powers off/on while in use.

I connected my new SE2416H monitor to my computer with no problem.  After a few minutes, it started to shut down and restart.  It happens no matter how it is connected, analog or HDMI.

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July 26th, 2016 08:00

Purchased new directly from Dell?
Is the monitor power cable connected directly to the wall socket?
Does the issue occur when testing the monitor on another computer?
What is the 20 digit serial number and A0x revision?

2 Posts

July 26th, 2016 09:00

I purchased new from Amazon.

yes connected directly to wall socket

happens on 3 different computers and even when not connected to a computer.

I have received warranty support from Dell and they are replacing my monitor.

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