SP2009W, Webcam not working

Question

I bought a new Dell XPS 8700 and hooked up my Dell SP2009W Monitor to it that was on my Dell Studio 540.  Both are running Windows 7.  The monitor webcam will not work with the new PC, but does work with the old PC still.  The drivers on both PC have the same driver version.  The Device Manager says that the device is working properly.  However, I ran the Dell diagnostics on it with my new PC and get the following: Camera  Hardware Type Diagnostic Name Result Monitor Webcam RGB Pixel Test  Failed Monitor Webcam RGB Line Driver Test  Failed Monitor Webcam RGB Channel Test  Failed Monitor Webcam RGB Line Amplifier Test  Failed Monitor Webcam RGB Color Depth Test  Failed Monitor Webcam Luminance Depth Test  Failed Monitor Webcam Edge Detection Test  Failed Monitor Webcam Capture To Screen Test  Passed Monitor Webcam Capture To File Test  Passed Again it still works fine on my old Studio 540.  How do I get it to work on my new Dell XPS 8700?

DELL-Chris M · Answer

Once you verify that the monitor USB upstream cable is connected to a black USB 2.0 port on the rear of the XPS 8700, the User's Guide specifies that you must install the Dell Webcam Central software off of the monitor CD.

Monitors

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