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8 Posts

55394

September 15th, 2010 10:00

U2311H - pinstriping problem

Hi

I've got a new U2311H monitor, hooked up to a recent 13" MacBook Pro via Mini DisplayPort - DVI adapter and DVI cable.  I'm noticing very pronounced vertical pinstripes on blocks of certain colours - specific shades of blue and green are particularly bad.  It makes the whole screen look as if it's made of corduroy.  Changing the monitor's preset mode can alleviate the problem, but does not eliminate it.

Any suggestions as to whether this could be a fault with the screen, or any troubleshooting steps I could try, please?

Many thanks

Mark.

8 Posts

December 14th, 2010 17:00

Found the solution at least for NVidia based systems (not sure if it applies to that Macbook.. depends whether it uses NVidia or ATI)

Take a look at solution 5:

http://psychtoolbox.org/wikka.php?wakka=BitsPlusPlusPlatformVariations

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September 15th, 2010 11:00

Is there another PC with a regular DVI to test DVI to DVI? We do not test on DP to DVI adapters.

8 Posts

September 15th, 2010 12:00

No, I've only got the one computer.  Nearly all Macs are Mini DisplayPort only these days, so it would be interesting to know how else I and other Mac users should connect to the monitor.  Or is the screen actually not Mac-compatible?

Any other suggestions?

Thanks.

8 Posts

September 27th, 2010 10:00

I've noted the forum post from Dell stating that none of Dell's monitors are validated for use with Macs.  A bit disappointing, since the U2311H appears to be aimed at creative usage, a market sector with relatively high Mac representation. Given that plenty of Mac users are buying Dell products, it would be nice not to feel totally unsupported by Dell.

This isn't a great fix, but if anyone else is experiencing a similar issue, I've noticed significant improvement by selecting Custom RGB profile and nudging the blue and green down 4-5 points.  The screen takes on a pinkish tinge, but the pinstriping becomes a lot less noticeable.

If this workaround suggests any more satisfactory fixes to Dell representatives, or if it sounds symptomatic of a known issue, I'd be interested to have some further help.

13 Posts

September 29th, 2010 21:00

Let me chine in and say I also have this problem and not only with the u2311h but with an apple cinema 20"  dvi display.   I don't believe its the monitor,  my theory is  that its' Snow Leopard. Certain users say  using a display port video card alleviates this issue.   I didnt have this problem with leopard 10.5.8  but I believe started happening with 10.6.4 combo update.    It also doesnt happen when using a dvi to VGA adapter.

Also let me explain another reason why I dont believe the monitor is at fault.  Connected to a windows 7 running PC it exhibits none of this behavior either.  So the problem is the software not the hardware. Make sense?   I believe apple royally messeed up the latest snow leopard not only with this issue but overall OPENGL performance on nvidia based cards.

I need to perform more tests. But like you i am seeing vertical pinstripes on certain solid colors.   So if you have the option try an earlier version pre 10.6.4 or leopard.   Which version of OSX are you running?

8 Posts

September 30th, 2010 02:00

Thanks wojowork that's helpful.  I'm on 10.6.4 as well.  I might try a mini-displayport-to-HDMI adapter/cable and see if that helps.  Have you tried installing Windows on your Mac with Boot Camp; that would eliminate all hardware issues?  That's the next thing I'm planning to try when I have a couple of hours spare.

13 Posts

September 30th, 2010 11:00

Well if running windows is your plan then it might work without the vertical pinstriping.    But I havent tried bootcamp.  I hooked it up to a pc.    It should work the same in theory.    I want to run OSX ! Hopefully all of this gets sorted by 10.6.5  

8 Posts

October 1st, 2010 02:00

Yeah, fingers crossed for 10.6.5 (ha ha)!  I have no desire to run Windows, just thought that if the problem disappeared under bootcamp/windows, then that would confirm your hunch that the issue is a straightforward OSX hitch.

13 Posts

November 14th, 2010 15:00

10.6.5 the issue persists lol  oh well

3 Posts

November 29th, 2010 05:00

Have any of you managed to get this monitor working with a mini-display port to display port adapter cable?  If only I hadn't of been so rash, If I'd of read this forum sooner there is no way I would have purchased the U2311H.  Still if it works with with the display port route I'd be happy.

8 Posts

November 29th, 2010 06:00

Haven't tried it yet - it's not too bad through mini DP-to-DVI connection with custom RGB profile 95/95/95 and the brightness/contrast turned up high.  But if a mini-DP-to-HDMI cable would definitely eliminate the problem I'd definitely buy one.

3 Posts

November 29th, 2010 07:00

I've just ordered a new cable will post back with results, if I remember.

8 Posts

December 14th, 2010 00:00

Any luck with the cable?  I just bought a U2311H and am having the same problem even on a hackintosh :(  (It's fine when booted into Windows)

8 Posts

December 15th, 2010 01:00

Nice work Cloudane, no idea how you found that but it works for me.  Thank you very much!

13 Posts

December 15th, 2010 05:00

mpedant the stripes are gone?

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