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50850
April 10th, 2014 09:00
U2414H back light bleeding?
When I set the wallpaper to solid black, the back light is seen clearly and the screen doesn't a solid black. Is this normal?
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DELL-Chris M
Community Manager
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April 10th, 2014 12:00
kenopps,
We validate our monitors in rooms with a minimum of 150 lux which is standard office lighting. Dell monitors do not have 100% backlight uniformity specification. As long as the center 3" circle (6" circle for 27" and larger monitors) meets our manufacturer specifications, it is acceptable.
kenopps
4 Posts
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April 11th, 2014 09:00
chris,
please take a look at 2 videos, dark room and normal room lighting
Normal lighting -
Dark room -
DELL-Chris M
Community Manager
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56.9K Posts
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April 11th, 2014 21:00
The center looks good. If you purchased it directly from Dell, you have the option of returning it within the first 30 days for a refund. Since you have that option, Dell Technical Support for your country might offer you an exchange rather than a refund.
kenopps
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April 11th, 2014 22:00
This issue affects the view angle as well.