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April 15th, 2016 07:00
U2414H Backlight bleed
On my new U2414H i have a massive backlight bleed. The previous one was already exchanged cause it also had a massive backlight bleed. Right now I am not sure what do do anymore. Here are the pictures of the monitor. When i play games or watch a movie the glow is pretty visible on dark images and it bothers my eyes.
The brightness on this picture is on 35
http://i.imgur.com/cHVoWGR.jpg>
And on this one is at default 75
http://i.imgur.com/ubmPpyq.jpg>
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DELL-Chris M
Community Manager
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56.9K Posts
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April 15th, 2016 08:00
I would say that it is out of our manufacturer specification for backlight uniformity. But, understand, we do not have a 100% even backlight uniformity warranty. The sides and corners will be different than the center. All you can do is keep getting exchanges.
Jaksha
3 Posts
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April 15th, 2016 09:00
Thank You for the answer. The first one that was exchanged for mini DP failure had almost none backlight bleed. I need to think some more about exchanging this one too.