So built on October 22, 2013. Based on that, the warranty expired on October 22, 2016.
You can try this = * Turn the PC and problem U2414H off * Disconnect all other monitors from the Nvidia 1070 Ti * Disconnect all cabling (including power cable) from the problem U2414H * Press and hold the U2414H power button for 8 seconds * Reconnect the power cable to the U2414H
Two possible test = * Nvidia 1070 Ti DP out port --> DP to mDP cable --> U2414H mDP in port * Nvidia 1070 Ti DP out port --> DP to DP cable --> U2414H DP in port
First, click my DELL-name and private message me the problem U2414H service tag number and 20 digit alphanumeric serial number so I can check its warranty status.
Thank you for your answer. I was sure that the monitors where out of warranty since I have them so many years and I am very pleased with them (I have triples and the small bezels where unique at that time.
I will try your proposals tonight I will come back with my findings. Have a nice day
I have followed your instructions and it actually worked. Now I have this connected via DP (haven't checked the mini dp) and the hdmi or dvi-d is empty for the forth monitor.
Thanks for your kind words. Hopefully your issue has been resolved. Unless you have another issue, we will be closing our case on this one. Thanks again.
DELL-Chris M
Community Manager
•
56.9K Posts
1
July 10th, 2019 12:00
So built on October 22, 2013. Based on that, the warranty expired on October 22, 2016.
You can try this =
* Turn the PC and problem U2414H off
* Disconnect all other monitors from the Nvidia 1070 Ti
* Disconnect all cabling (including power cable) from the problem U2414H
* Press and hold the U2414H power button for 8 seconds
* Reconnect the power cable to the U2414H
Two possible test =
* Nvidia 1070 Ti DP out port --> DP to mDP cable --> U2414H mDP in port
* Nvidia 1070 Ti DP out port --> DP to DP cable --> U2414H DP in port
DELL-Chris M
Community Manager
•
56.9K Posts
0
July 10th, 2019 07:00
First, click my DELL-name and private message me the problem U2414H service tag number and 20 digit alphanumeric serial number so I can check its warranty status.
beastie74
4 Posts
0
July 10th, 2019 09:00
beastie74
4 Posts
0
July 11th, 2019 02:00
Thank you for your answer. I was sure that the monitors where out of warranty since I have them so many years and I am very pleased with them (I have triples and the small bezels where unique at that time.
I will try your proposals tonight I will come back with my findings.
Have a nice day
beastie74
4 Posts
0
July 15th, 2019 11:00
Hello Chris
I have followed your instructions and it actually worked. Now I have this connected via DP (haven't checked the mini dp) and the hdmi or dvi-d is empty for the forth monitor.
Thank you for your help
robert p
4 Operator
•
9.4K Posts
1
July 16th, 2019 05:00
Thanks for your kind words. Hopefully your issue has been resolved. Unless you have another issue, we will be closing our case on this one. Thanks again.