Probably the fault of the computer, DP converters or video card since monitors are dumb plug and play peripheral hardware. Did you install the monitor drivers? (not really necessary except to run the buttons on the monitor) Update the video card drivers? Use a diff port for the display--hdmi or dvi. Skip the display port connection.
As stated,I have tried on multiple cards and cables over two years I've dealt with this issue. Blaming this on my PC isn't going to fly. HDMI does work just fine but I prefer DP. My video card also only has one HDMI port. And this monitor has no DVI ports. Any advice on how to update firmware to A03?
* Purchased 2 of these from B&H Photo in December 2014. Then the warranty on both expired 3 years from your purchase data from B&H Photo, December 2017.
* HDMI does work just fine but I prefer DP. There is no difference visually. The U2414H DP, mDP, and HDMI all max to 1920x1080 60Hz.
* Any advice on how to update firmware to A03? The U2414H firmware were never uploaded by Dell to the U2414H driver page. The U2414H firmware update was only done in our service centers on New and returned U2414H. The only way to get a U2414H with the updated firmware is via a used U2414H exchange which does not apply to you since they are both out of warranty.
Mary G
4 Operator
•
20.1K Posts
0
December 2nd, 2018 07:00
Probably the fault of the computer, DP converters or video card since monitors are dumb plug and play peripheral hardware. Did you install the monitor drivers? (not really necessary except to run the buttons on the monitor) Update the video card drivers? Use a diff port for the display--hdmi or dvi. Skip the display port connection.
https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=H7M0G&osCode=WT64A&productCode=dell-u2414h
Your monitors are not covered by warranty after 4 yrs.
voidpointer
5 Posts
0
December 2nd, 2018 07:00
As stated,I have tried on multiple cards and cables over two years I've dealt with this issue. Blaming this on my PC isn't going to fly. HDMI does work just fine but I prefer DP. My video card also only has one HDMI port. And this monitor has no DVI ports. Any advice on how to update firmware to A03?
DELL-Chris M
Community Manager
•
56.9K Posts
0
December 3rd, 2018 12:00
* Purchased 2 of these from B&H Photo in December 2014.
Then the warranty on both expired 3 years from your purchase data from B&H Photo, December 2017.
* HDMI does work just fine but I prefer DP.
There is no difference visually. The U2414H DP, mDP, and HDMI all max to 1920x1080 60Hz.
* Any advice on how to update firmware to A03?
The U2414H firmware were never uploaded by Dell to the U2414H driver page. The U2414H firmware update was only done in our service centers on New and returned U2414H. The only way to get a U2414H with the updated firmware is via a used U2414H exchange which does not apply to you since they are both out of warranty.