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April 6th, 2016 13:00
U2414H Flickering/Daisy Chain/EDID Issues
I don't want to keep beating the dead horse here, but is there a practical solution for the problems occurring with U2414H Dell Monitor? I maybe wrong about this, but at this point I feel it does not matter what the specs of the video card, laptop, docking station, computer, etc. there seems to be an issue. This has been going on for close to two years from what I gathered from these forms. I purchased these monitors for my company less than a year ago (roughly in Aug 2015) and my hands are tied from just getting new/different monitors. I have troubleshoot with everything possible from cables, to the drivers for the laptop, docking station, and monitors. On top of that, going through countless forms that seems to not have a real solution. Finally, if it is an EDID problem I do not have an option to turn these monitors in to be fixed. I really would like to get this resolve once and for all.
Mike
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DELL-Chris M
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April 7th, 2016 06:00
We were told that revision A03 corrected the daisy chain failure and no wake up issues. Are you testing A03's there?
Mikedjr15
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April 7th, 2016 11:00
I am not 100 percent what Rev maybe at the moment. Those monitors are currently at another location which I plan to be at in the following weeks. However, if they are an older Rev is there a solution for it? Or a solution for each Rev in place?
DELL-Chris M
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April 7th, 2016 15:00
As I stated, the A03 were supposed to fix those issues. You cannot do firmware flashes in the field on this model. You must initiate exchanges to get monitors with the latest firmware.
Mikedjr15
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April 7th, 2016 16:00
Thanks.