U2414H, Small Bubble on Screen

Question

Hi Guys

I just purchase a U2414H. I noticed that the screen has very small bubbles on the most upper right corner and lower right corner. It is just like a mobile phone with screen shield/ film protector installed. Your thoughts on this is highly appreciated.

Thanks.

DELL-Chris M · Answer

Reset the monitor to Factory Defaults. Run the BID (Built-In Diagnostic) and take pictures of the colored screens showing us the issue.

wizzkid8 · Answer

Hi Chris,

The issue is not a dead pixel,but rater a physical, it seems the LCD has screen protector?

Please refer to screenshot below.

http://uylee.com/sharebin/20151203_003559-1.jpg

http://uylee.com/sharebin/20151203_003559.jpg

They very tiny but all 4 corner has this tiny bubble.

Please advice .

Thanks

DELL-Chris M · Answer

If this were my monitor and nothing else was wrong, I would not get an exchange. But you may if you want.

wizzkid8 · Answer

Thanks Chris. I don't think this is a very big deal.  However I would like to know what are those.?  Is it really a screen shield or something. I would like to get more details,  so I would understand it better.

DELL-Chris M · Answer

I have never heard of a screen shield on our monitors. I would not try to remove it.

Monitors

U2414H, Small Bubble on Screen

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