Unsolved
This post is more than 5 years old
2 Posts
0
793
January 22nd, 2019 23:00
U2417H, DP, display failure
Hello,
I bought a Dell U2417H (DP) 2 days ago. Everything worked perfect. Since today, I have an weird display failure. Had someone seen this before and could give me advice to fix it? I have an onboard Intel HD 530 GPU. Here is a screenshot of this weird failure: https://www.bilder-upload.eu/bild-c08e7c-1548229607.jpg.html
I would be happy if someone help me out. :)
0 events found
No Events found!


DanteAlu
2 Posts
0
January 23rd, 2019 01:00
I have 3 of those monitors, one of them act like this, just turning it on and off helps.
But i figured thats not because of the monitor, this happens with my gtx1060 2-nd Display port.
Im interested in this topic too
N0Clu3
2 Posts
0
January 23rd, 2019 02:00
First thanks for the reply :). Yeah ist seems pretty weird :D i use my onboard graphic card with a single DP port. I looped the second Monitor with the first. I also looped my monitors at home and never had any problems like this. I think its the Graphic card too.
DELL-Chris M
Community Manager
•
56.9K Posts
•
232.1K Points
0
January 23rd, 2019 09:00
N0Clu3,
* Click my name and private message me the monitor service tag number, 20 digit serial number, A0x revision number
* What specific PC model?
* Turn the PC and U2417H off
* Disconnect the other monitor cables from the PC
* Disconnect every cable (power, DP, USB) from the U2417H
* Press the U2417H power button for 8 seconds
* Reconnect the DP to mDP cable to the U2417H and the PC
* Reconnect the power cable to the U2417H
* Turn the U2417H on, then the PC. What happens?