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August 18th, 2022 17:00

U2713HM, backlight corner problems

Dell U2713HM

Dell U2713HM

U2713HM corners are dark when turn on. Sometimes if you turn the monitor on and off then the display may look proper but most times the corners are dark. any one know if this is repairable or just buy a new monitor? This is what it looks like.

monitor appearancemonitor appearance

Community Manager

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56.9K Posts

August 19th, 2022 04:00

Dell does not repair monitors or sell monitor internal components. We only replace the whole monitor while still inside the purchased warranty period. Once outside of the purchased warranty period, you would have to seek a local Monitor/TV repair center to see if they can disassemble and diagnose the defective internal component. Then look for the internal component on 3rd party sites. Note, the cost of diagnosis and repair for this 8 year old U2713HM might outweigh the current used market value.

August 19th, 2022 05:00

Yup, totally agree. However, would be less than new. Thanks for the reply.

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