Dell does not repair monitors or sell monitor internal components. We only replace the whole monitor while still inside the purchased warranty period. Once outside of the purchased warranty period, you would have to seek a local Monitor/TV repair center to see if they can disassemble and diagnose the defective internal component. Then look for the internal component on 3rd party sites. Note, the cost of diagnosis and repair for this 8 year old U2713HM might outweigh the current used market value.
DELL-Chris M
Community Manager
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56.9K Posts
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August 19th, 2022 04:00
Dell does not repair monitors or sell monitor internal components. We only replace the whole monitor while still inside the purchased warranty period. Once outside of the purchased warranty period, you would have to seek a local Monitor/TV repair center to see if they can disassemble and diagnose the defective internal component. Then look for the internal component on 3rd party sites. Note, the cost of diagnosis and repair for this 8 year old U2713HM might outweigh the current used market value.
eastcoastjf
2 Posts
0
August 19th, 2022 05:00
Yup, totally agree. However, would be less than new. Thanks for the reply.