The noise issue was fixed on all new product (A02) in our factories and used product (A00, A01) in our service centers. Even though fixed, the A00, A01 numbers will not change to A02. So contact Technical Support and initiate a monitor exchange. Provide to them the following data so they can setup a like for like monitor exchange = Email Address: Name: Shipping Address: Phone number: Monitor (27" or 30") Service Tag number: Monitor 20 digit alphanumeric PPID serial number: Monitor revision number found on label: Reason:
Jarno82
24 Posts
0
June 29th, 2013 20:00
It's a very well-known problem, particularly with the A00 revision. . Run a quick Google search.
DELL-Chris M
Community Manager
•
56.9K Posts
0
July 2nd, 2013 07:00
pwkno,
The noise issue was fixed on all new product (A02) in our factories and used product (A00, A01) in our service centers. Even though fixed, the A00, A01 numbers will not change to A02. So contact Technical Support and initiate a monitor exchange. Provide to them the following data so they can setup a like for like monitor exchange =
Email Address:
Name:
Shipping Address:
Phone number:
Monitor (27" or 30") Service Tag number:
Monitor 20 digit alphanumeric PPID serial number:
Monitor revision number found on label:
Reason: