9 Legend

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2.7K Posts

April 27th, 2022 10:00

Per Dell-Cares, the solution was:

Ports 9, 10, 11, 12 and 14 can be used to connect your USB devices. Refer to pages 12 and 13 of the manual here. For KVM, USB-C already uses the DisplayPort Alt mode and it can cause conflicts/KVM switching issues when used along with the DisplayPort.

Use the KVM setup guide option on the monitor menu to help you set up the KVM. 

The Surface can be connected to port #5. 

 
 

Moderator

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27.6K Posts

April 25th, 2022 03:00

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

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