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September 17th, 2018 07:00
U2913WM, stopped working
A reasonably new Dell 29" U2913WM stopped working. The white power light turns on, the other white lights turn on one by one and then, nothing. I have tried with HDMI, VGA, and DisplayPort connector but nothing works. Can it be broken? Can I reset it in any other way than the 10 second holding of the power light as that does nothing.
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DELL-Chris M
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September 17th, 2018 11:00
The U2913WM came out in 2013. What is the 20 digit S/N? Using that, I can tell when it was built. If the stand alone, no video cable, Built-in Diagnostics (page 58) fails to show the colored screens, then it is defective.