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April 4th, 2023 06:00
U4919DW, no input source tab in DDM, second PC?
I have two windows systems (Windows 10 Business & Windows 11 Home) connected to a U4919DW.
The Windows 11 Home system is connected via HDMI and USB1, has DDM 1.56.0.2109 with the input manager tab visible. Hotkeys work fine for switching input.
The Windows 10 system is connected via USB-C, had DDM 1.7.0.1205 (the only version our IT manager was able to find and install) but without the input manager tab.
- Both Display Manager windows see the U4919DW screen and designate it as such
- I can switch TO the Windows 10 system using the hot keys, but can never switch back using them.
- With my Logitech receiver plugged into the screen USB-A port I can control both machines, so the USB connection is working OK
It's the same monitor, It cant just be a monitor thing then? What am I missing?
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DELL-Chris M
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April 4th, 2023 06:00
To receive assistance from Dell Chat support, they need to verify the warranty status and ownership. Click the "Get help now" icon on the right to start a live private chat session. Provide to them the private U4919DW Service Tag.
Today, the online U4919DW drivers page offers DDM 2.1.1.17, and the older DDM 2.1.0.45, and DDM 2.0.0.135.
You should uninstall those older versions (1.56.0.2109, 1.7.0.1205) from both PC. Then install the latest DDM 2.1.1.17 on both. Then retest.