UltraSharp 2000FP going blank

Question

Hi,

For some reason, my UltraSharp 2000FP has started to periodically go blank, sort of similar to what happens when a screen saver kicks in. However, in this case, moving the mouse does not turn make the desktop visible again. What i have to do is power off the monitor, power it back on, then move the mouse.

This issue occurs even when i am NOT idle. Any thoughts on what may be the problem here?

My video card is the ATI-Radeon X1900 series. I have a Dell dimension XPS-Gen 4, running Windows XP with latest SP. I recently upgraded my memory to 3 gb.

I prefer the older 2000FP over my newer FPS2005W wide screen...so i would appreciate any advice on how to correct this.

thanks much

Message Edited by Dimension0 on 03-24-2007 11:16 PM

Message Edited by Dimension0 on 03-24-2007 11:35 PM

GioAguilar · Answer

To be sure if it's the monitor or the video card, you can run the self test. Just remove the Video cable from the back of the monitor (VGA/VDI) and let the monitor there... If the same happen, something with the monitor is wrong. If nothing happens, seems to be a configuration of the power options... What version of Windows are you using?

Dimension0 · Answer

It is difficult get much out of the test you suggest because it happens randomly.  I am running Windows XP with the latest service pack installed.   I downloaded the latest drivers from my ATI Radeon X1900 and installed them.

Dimension0 · Answer

ping.... any dell support reps out there.  this is quite annoying.   i would like to know what causes this.

Monitors

UltraSharp 2000FP going blank

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