Unknown if the culprit is the Apple operating system, Apple drivers, or the UP2715K. Reset the UP2715K.
* Turn the UP2715K and the Mac Pro off * Disconnect EVERY cable (including power cable) from the UP2715K * Press and hold in the UP2715K power button for 10 seconds * Reconnect all cabling * Turn the UP2715K on, then the Mac Pro * Once on the Apple OS desktop, restart the Mac Pro * Retest. If the issue is still present, ask the Apple users on their Forum if they have seen the issue
DELL-Chris M
Community Manager
•
56.9K Posts
0
April 25th, 2017 14:00
Unknown if the culprit is the Apple operating system, Apple drivers, or the UP2715K. Reset the UP2715K.
* Turn the UP2715K and the Mac Pro off
* Disconnect EVERY cable (including power cable) from the UP2715K
* Press and hold in the UP2715K power button for 10 seconds
* Reconnect all cabling
* Turn the UP2715K on, then the Mac Pro
* Once on the Apple OS desktop, restart the Mac Pro
* Retest. If the issue is still present, ask the Apple users on their Forum if they have seen the issue
Goats1
2 Posts
0
May 4th, 2017 08:00
Thanks, that solved it!