I would call it a minor alignment cosmetic issue because it does not effect the functionality of the monitor. If the panel was perfect without any stuck pixels, all ports worked, etc., I would not go through the trouble of boxing it up and exchanging it. But that is your call.
* Go back to the top of this monitor Forum * Open the announcement, "FAQ Monitor" * Read through, "Monitor warranties and replacement instructions"
I did a bit of measuring, and I believe it is either by design or poor quality control during manufacturing. The black part is 25mm on the upper left, lower left, and lower right corners. On the upper right it is 24mm. So, it looks like the mold used to create this piece of the monitor was probably imperfect, rather than misaligned. For an otherwise nice monitor, I just wish this wasn't as noticeable...would be interested if anyone else's monitor is like this.
@triryan2 - I too have a similar finding on the upper right portion of the monitor. There is a slight misalignment. Also the front portion (silver bezel) is not flush with the black frame on the right. sad part is, I also have dead pixel issues.. not enough to get it replaced unfortunately.
DELL-Chris M
Community Manager
•
56.9K Posts
0
November 17th, 2016 06:00
I would call it a minor alignment cosmetic issue because it does not effect the functionality of the monitor. If the panel was perfect without any stuck pixels, all ports worked, etc., I would not go through the trouble of boxing it up and exchanging it. But that is your call.
* Go back to the top of this monitor Forum
* Open the announcement, "FAQ Monitor"
* Read through, "Monitor warranties and replacement instructions"
triryan2
5 Posts
0
November 27th, 2016 16:00
I did a bit of measuring, and I believe it is either by design or poor quality control during manufacturing. The black part is 25mm on the upper left, lower left, and lower right corners. On the upper right it is 24mm. So, it looks like the mold used to create this piece of the monitor was probably imperfect, rather than misaligned. For an otherwise nice monitor, I just wish this wasn't as noticeable...would be interested if anyone else's monitor is like this.
melvinz
6 Posts
0
December 5th, 2016 19:00
@triryan2 - I too have a similar finding on the upper right portion of the monitor. There is a slight misalignment. Also the front portion (silver bezel) is not flush with the black frame on the right. sad part is, I also have dead pixel issues.. not enough to get it replaced unfortunately.