Warranty Support??

Question

Hi everyone, I bought a dell 2405fpw from someone online a few months ago. It was in great condition. However it recently developed a cluster of dead pixels in the middle of screen that is quite annoying. The monitor doesn't have a service tag sticker and I can't get a hold of the seller. The monitor does have a manufacture date on the back of July 2005. Now since I know that all these monitors were sold with 3 year warranties, how can I get support on this. I understand dell requires the service tag or order number, but can I get any support considering the monitor's date of manufacture proves it's still under warranty?

Any help is most appreciated.

..mike

tr4 · Answer

monitors have a long serial number which you use to get warrenty claims. You may not have any warrenty left on it.

tr4 · Answer

I'd call during business hours.  When you get to a live person, explain that you do not have a dell pc. They can then proceed from there

mjwiacek · Answer

When I called Dell all they would take is a service tag.  Not having that, is there a special # to call to get someone who can verify warranty coverage using the long serial number? ..mike

Monitors

Warranty Support??

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