Skip to main content
Start a Conversation

Unsolved

This post is more than 5 years old

frankfurtadmin

5 Posts

532

September 12th, 2006 06:00

ASR issue

Hello all,

I have a problem to restore a HP ProLiant DL380G4 with ASR (Windows 2003 Server Enterprise, Networker 7.2) - it's a terminal server which is part of a network load balancing cluster.
This server have to network connections:

NLB - Dedicated Link (cluster)
Management Adapter (main ip address)

The setup works fine until the client tries to connect to the backup server. It seems that the network connection doesnt work - I cannot reach the server from the backup server. I tried it with both or only one NIC - without success. The cables are ok - I have link and activity. It's not the first time I restored servers that way, but now I dont know what I could try.

Any ideas?

Regards,
Oliver

ble1

6 Operator

 • 

14.4K Posts

 • 

56.2K Points

September 12th, 2006 07:00

Coudl be an issue with NIC driver - this has been discussed before - check archives or KB. I believe release supplement also contains warning about that. Hopefully you are not on 7.2 but rather 7.2.1 or 7.2.2 (otherwise it might be that too).

frankfurtadmin

5 Posts

September 12th, 2006 08:00

thanks for the quick answer - I suspect the NIC drivers too. Our networker server is on 7.2 build 172. Would it make sense to update the server and the clients and create a new ASR disk to fix this problem? Otherwise I need a special W3K boot CD with other drivers.

ble1

6 Operator

 • 

14.4K Posts

 • 

56.2K Points

September 12th, 2006 11:00

To be honest I would try to upgrade first and restest it (use 7.2.2).

As for NIC, AFAIK ASR restore will fail NIC drivers are not found on Windows installation CD. To make things even more worse, this is probably not going to be addressed before Longhorn hits the shelves (due to lack of networking support for ASR). However if your NIC driver is on Windows installation media and 7.2.2 does not resolve it then you should talk to support.

frankfurtadmin

5 Posts

July 4th, 2007 08:00

Finally we found a solution. We knew that Windows wasn¿t able to recognize the NIC, so we pressed ALT+F10 before the networker client tried to connect to the backup server. Now we started the windows hardware recognition (c:\windows\system32\hdwwiz.cpl) from the DOS box, and Windows found the NIC (we had the driver on the ASR disk). After the installation we identified the IP of the server with ipconfig and edited the hosts file of the networker server. The restore worked fine :-)

Was this post helpful?

View All

No Events found!

Top