networker 8.0.0.4 storage node. 'program not registered'

Question

In my test environment, I've got networker 8.0.0.4 server and NMC on redhat 6.3 working properly. Another redhat 6.3 server is setup as storage node with local disk storage.  When I try to add a new AFTD device (via New Device Wizard), the final steps keeps saying 'Waiting for NetWorker Media Services to start.' and after about a min, it asks if I want to retry (it keeps looping).  In the Networker Admin console Log I see '21 attempts have been made to start nsrsnmd process on host store1 which exceeded the limit of 20. The starting of nsrsnmd on host store1 is being suspended (for 15 mins)'. daemon.raw  on networker storage node shows '42503 1352653830 4 2 15 3058308928 2026 0 store1.priv nsrsnmd RPC severe 2 %s 1 49 53 80722 4 %s%s 2 24 0  11 26 355:Program not registered' repeatedly. daemon.raw on networker server show a bunch of these message (about 1 every minute) '38758 1352655091 0 0 0 974198528 1717 0 localhost nsrd NSR info 9 %s %s: %s 3 0 5 media 0 4 info 0 49 nsrsnmd #310302721 on store1 started as requested' No firewalls on server or node. selinux disabled. store1.priv is the name of storage node. server and storage node on one local subnet.

NaveenM_26d0ac · Accepted Answer

Figured out that I had hosts file on storage nodes and server node wrong. Didn't have to change it from default as long as DNS worked correctly (which it does in our environment). This caused 'localhost' issues which caused rpc issues in return.  Mystery solved.

Bebo2k · Answer

Hi,

The new daemon, nsrsnmd, provides an RPC-based service to manage all of the device operations that the nsrmmd process handles on behalf of the nsrd process on the NetWorker server. This daemon Is automatically invoked by nsrd asrequired, ensuring that the necessary device operations are actually performed when needed by nsrd. Only one nsrsnmd service is run on each storage node with configured and enabled

devices.

Is your test environment is an upgraded environment from 7.6.x or it is a new installation environment for NetWorker 8 ? You have before some devices configured already or this is the first time to configure devices in the environment ?

If it is a new installation environment , i thinking in re-installing NetWorker again on the storage node , if it is upgraded one from 7.6.x, you should upgrade the Storage node firstly then the Server.

Hope this helps, Waiting your updates.

Ahmed Bahaa

NaveenM_26d0ac · Answer

It is a new install of 8.0.0.4. I have so far installed storage node on two different linux boxes with same results.

HGTNG · Answer

We have faced the same issue while configuring secondary DD to remote Storage node to use for CCR.

wizard get hold indicating and finally failed "waiting for networker media services to start media service".

As per above, indications, i have checked the DNS end to end and no any issue identified on DNS. Networker is v9.0.0 and DD OS version was 5.7

NetWorker

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