Hello folks,

I just updated a NetWorker Server on a Windows 2008 Server from 8.2 to 9.2 which went through without any failure message.

Then I started the NetWorker processes. All processes came up and I could connect with the NMC. But I realized that I could not start any backups. The workflow will start but than hangs forever and does nothing. The daemon.log states a few messages:

14:21:09  2 12 13 3392 7164 0 nsrexecd GSS warning Group membership for "SYSTEM@NT-AUTHORITY“ cannot be verified and will not be included in the user's authentication credential. Remote hosts may not see the user as belonging to any operating system group.

29.05.2018 14:21:42  4 2 15 6924 4176 0 nsrck RPC severe Failed to connect to host ' ': Program not registered

29.05.2018 14:21:44  1 9 0 4600 7368 0 nsrjobd JOBS notice Starting full purge of jobs database

29.05.2018 14:21:44  1 9 0 4600 7368 0 nsrjobd JOBS notice Completed full database purge  in 0 min 1 sec. Records purged: 0

29.05.2018 14:25:22  4 2 15 6924 4176 0 nsrck RPC severe Failed to connect to host ' ': Program not registered

29.05.2018 14:25:22  0 0 0 7300 4720 0 nsrd NSR info Index Notice: D:\Program Files\Legato\nsr\index\ contains 1819525 records occupying 265 MB 

29.05.2018 14:25:22  0 0 0 7300 4720 0 nsrd NSR info Index Notice: checking index for client ' ' 

29.05.2018 14:26:22  4 2 15 6924 4176 0 nsrck RPC severe Failed to connect to host ' ': Program not registered

29.05.2018 14:27:23  4 2 15 6924 4176 0 nsrck RPC severe Failed to connect to host ' ': Program not registered

29.05.2018 14:27:23  0 0 0 7300 4720 0 nsrd NSR info Index Notice: D:\Program Files\Legato\nsr\index\ contains 118760 records occupying 18 MB 

29.05.2018 14:27:23  0 0 0 7300 4720 0 nsrd NSR info Index Notice: checking index for client ' ' 

29.05.2018 14:28:28  4 2 15 6924 4176 0 nsrck RPC severe Failed to connect to host ' ': Program not registered

Especially the ones I highlighted got my attention.

The NetWorker Server is now doing the index checks of all my clients but always comes back with "Program not registered".

When I try to start a backup from PowerShell or start a mminfo, I always get "Program nor registered".

I checked the DNS which is alright, I checked the local host-file which is also good.

Has anyone an idea what could bring NetWorker all the way up?

Thanks in advance,

beacon.