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October 23rd, 2013 00:00

Unknown Application Information parameter: NSR_SAVE_FROM_SAVEGRP_NSRSNAP, may not be supported

I can not run Networker 8.1 and NMM 3.0 and Exchange 2013 provides just such an error:

42960:nsrsnap:Add APPLICATIONS:\Microsoft Exchange 2013 12345678 1

92347:nsrsnap:***************** Snapshot Management operation has started, logging to "C:\Program Files\EMC NetWorker\nsr\logs\nwsnap.raw" *****************10/22/13 16:33:48.753126 [nsr/save/nsrsnap.c 607] Calling nsrrm_host

10/22/13 16:33:48.784328 [nsr/save/nsrsnap.c 878] Calling get_pool_name..

52051:nsrsnap:Printing savecmd=nsrsnap_vss_save after parsing

79549:nsrsnap:[nsr/save/nsrsnap.c 1713] Invoking command: "nsrsnap_vss_save -A optype=pit  -A pit_recycle_interval=86400 -A "pit_backup_pool=Default" -A NSR_SAVE_FROM_SAVEGRP_NSRSNAP=Yes -A "NSR_SNAP_TYPE=vss"  -A "CIRCULAR_PROMOTION_POLICY=Circular"  -A "NSR_ALT_PATH=c:\tmp"  -A "NSR_EXCH2010_BACKUP=all"  -A "NSR_EXCH2010_DAG=dag.gmntest.local"  -A "NSR_EXCH_CHECK=yes"  -A "NSR_ESE_UTIL_SEQUENTIAL=False"  -A "NSR_ESE_UTIL_THROTTLE=False"  -A "NSR_CHECK_JET_ERRORS=all"  -A NSR_PARENT_JOBID=58  -b "Default" -c e1.gmntest.local -g "TestGRP" -LL -m e1.gmntest.local -s witness.gmntest.local -l full -q -W 78  -A snap_sessionid=1382448829 "10/22/13 16:33:49.954400 [nsr/save/nsrsnap.c 1730] Calling start_savecmd..

10/22/13 16:33:49.954400 [nsr/save/nsrsnap.c 1743] Calling snap_wait..

10/22/13 16:34:10.017380 [nsr/save/nsrsnap.c 1764] Calling parse_fs_logs_and_prefix..

86745:nsrsnap_vss_save:Version information for C:\Program Files\EMC NetWorker\nsr\bin\nsrsnap_vss_save.exe:

    Original file name: nsrsnap_vss_save.exe

    Version: 3.0.0.282

    Comments: NetWorker Module for Microsoft (x64)

50423:nsrsnap_vss_save:nsrsnap_vss_save: Unknown Application Information parameter: NSR_SAVE_FROM_SAVEGRP_NSRSNAP, may not be supported

50423:nsrsnap_vss_save:nsrsnap_vss_save: Unknown Application Information parameter: CIRCULAR_PROMOTION_POLICY, may not be supported

50423:nsrsnap_vss_save:nsrsnap_vss_save: Unknown Application Information parameter: NSR_SAVE_FROM_SAVEGRP_NSRSNAP, may not be supported

50411:nsrsnap_vss_save:nsrsnap_vss_save: Data mover host name not specified. Assuming local host: e1.gmntest.local

89199:nsrsnap_vss_save:nsrsnap_vss_save: Backup is level FULL. Set GLR compatibility to YES.

80276:nsrsnap_vss_save:NMM .. Error: Local retention of snapshots is not allowed unless the Exchange application information variable NSR_EXCH_RETAIN_SNAPSHOTS is present and contains the value "yes". Group: "TestGRP" Snapshot Policy: "1-1-Day-All" Snapshots Per Day: "1" Retain: "1" Backup Snapshots: "All" Level: "full".

80253:nsrsnap_vss_save:NMM.. Unable to continue backup.  "APPLICATIONS:\Microsoft Exchange 2013" snapshot policy requirements are not met.

Internal error.

68151 1382448848 2 0 0 7048 6836 0 e1.gmntest.local nsrsnap_vss_save NSR warning 39 nsrsnap_vss_save: Exiting with failure. 0

APPLICATIONS:\Microsoft Exchange 2013: Backup of [APPLICATIONS:\Microsoft Exchange 2013] failed

91 Posts

October 9th, 2014 11:00

nmm.raw file shows the following:

102333 1412865292 3 0 0 5936 6420 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR error 21 Exiting with failure. 0

107091 1412879858 1 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR notice 17 Command line:  %s 1 0 511 C:\Program Files\EMC NetWorker\nsr\bin\nsrsnap_vss_save.exe -A optype=conventional -A NSR_SAVE_FROM_SAVEGRP_NSRSNAP=Yes -A NSR_SNAP_TYPE=vss -A NSR_FEDERATED_PSOL=DC-CH2B1-HV.Home.local,DC-CH1B1-HV.Home.local,DC-CH2B3-HV.Home.local,DC-CH1B2-HV.Home.local,DC-CH1B7-HV.Home.local,DC-CH2B7-HV.Home.local,DC-CH2B2-HV.Home.local -A NSR_FEDERATED_BACKUP=yes -A NSR_VSS_FULL_BACKUP=yes -A NSR_PARENT_JOBID=961793 -c DC-HV-Cluster -g Hyperv-V Backup -LL -m DC-HV-Cluster -s jade.corp.

86738 1412879858 1 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR notice 33 System Version: %d.%d Build %d %s 4 1 1 6 1 1 2 1 4 9200 44 0

86741 1412879858 1 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR notice 40 Computer Name: %s     User Name: %s (%s) 3 12 11 DC-CH2B3-HV 0 19 NT AUTHORITY\SYSTEM 13 6 SYSTEM

107092 1412879858 1 5 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR notice 75 Version information for %s:    Original file name: %s    Version: %s    Comments: %s 4 23 59 C:\Program Files\EMC NetWorker\nsr\bin\nsrsnap_vss_save.exe 23 20 nsrsnap_vss_save.exe 44 11 8.2.0.1.479 44 47 Supporting Microsoft Volume Shadow Copy Service

102317 1412879858 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 60 The current installed NetWorker version for client %s is %s. 2 0 29 DC-HV-Cluster.Home.local 0 3 8.2

52681 1412879859 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 28 NetWorker Server Version: %s 1 0 71 NetWorker 8.2.0.1.Build.479 NetWorker Source Capacity Data Zone Enabler

102357 1412879859 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 67 Unknown Application Information parameter: %s, may not be supported 1 0 29 NSR_SAVE_FROM_SAVEGRP_NSRSNAP

102357 1412879859 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 67 Unknown Application Information parameter: %s, may not be supported 1 0 29 NSR_SAVE_FROM_SAVEGRP_NSRSNAP

102345 1412879859 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 59 Data mover host name not specified. Assuming local host: %s 1 12 27 dc-ch2b3-hv.Home.local

102324 1412879859 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 28 Inserting %s in saveset list 1 0 41 APPLICATIONS:\Microsoft Hyper-V\IT-TESTXP

102338 1412879859 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 51 Backup is level FULL. Set GLR compatibility to YES. 0

85460 1412879859 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 158 NMM .. Valid snapshot policy for Federated backup. Group: "%s" Snapshot Policy: "%s" Snapshots Per Day: "%s"  Retain: "%s" Backup Snapshots: "%s" Level: "%s". 6 0 15 Hyperv-V Backup 0 12 RolloverOnly 0 1 1 0 1 0 0 3 All 0 4 full

88387 1412879859 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 152 This is a federated backup for Hyper-V CSV.\nNon-CSV VMs, Application savesets and other File System savesets will be skipped from the backup operation. 0

103122 1412879860 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 96 NMM: NSR_MOVE_CSV_OWNERSHIP is not set to NO, Proxy selection is based upon CSV ownership change 0

102920 1412879867 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 38 The list of Modified Proxy Server are: 0

4690 1412879867 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 2 %s 1 0 27 DC-CH2B2-HV.Home.local

100126 1412879867 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 67 NMM %s the Automount feature for Windows Server 2012 Hyper-V Backup 1 0 8 enabling

100127 1412879867 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 52 NMM %s the Automount feature failed with Error(%s).  2 0 8 enabling 24 101 DC-CH1B1-HV.Home.local : Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

100127 1412879867 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 52 NMM %s the Automount feature failed with Error(%s).  2 0 8 enabling 24 101 DC-CH1B2-HV.Home.local : Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

100127 1412879867 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 52 NMM %s the Automount feature failed with Error(%s).  2 0 8 enabling 24 101 DC-CH1B7-HV.Home.local : Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

100127 1412879867 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 52 NMM %s the Automount feature failed with Error(%s).  2 0 8 enabling 24 101 DC-CH2B1-HV.Home.local : Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

100127 1412879867 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 52 NMM %s the Automount feature failed with Error(%s).  2 0 8 enabling 24 101 DC-CH2B2-HV.Home.local : Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

100127 1412879867 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 52 NMM %s the Automount feature failed with Error(%s).  2 0 8 enabling 24 101 DC-CH2B7-HV.Home.local : Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

102929 1412879867 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 65 nsrsnap_vss_save: Proxy %s is not assigned with any VM for Backup 1 0 27 DC-CH2B2-HV.Home.local

63320 1412879867 5 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR critical 67 NMM has detected that no valid saveset entries have been requested. 0

100126 1412879867 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 67 NMM %s the Automount feature for Windows Server 2012 Hyper-V Backup 1 0 9 disabling

100127 1412879867 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 52 NMM %s the Automount feature failed with Error(%s).  2 0 9 disabling 24 101 DC-CH1B1-HV.Home.local : Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

100127 1412879867 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 52 NMM %s the Automount feature failed with Error(%s).  2 0 9 disabling 24 101 DC-CH1B2-HV.Home.local : Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

100127 1412879867 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 52 NMM %s the Automount feature failed with Error(%s).  2 0 9 disabling 24 101 DC-CH1B7-HV.Home.local : Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

100127 1412879867 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 52 NMM %s the Automount feature failed with Error(%s).  2 0 9 disabling 24 101 DC-CH2B1-HV.Home.local : Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

100127 1412879867 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 52 NMM %s the Automount feature failed with Error(%s).  2 0 9 disabling 24 101 DC-CH2B2-HV.Home.local : Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

100127 1412879867 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 52 NMM %s the Automount feature failed with Error(%s).  2 0 9 disabling 24 101 DC-CH2B7-HV.Home.local : Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

96821 1412879867 3 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR error 89 NMM...Hyper-V CSV backup failed on Node '%s', Please check NMM.raw file for more details. 1 12 0

102329 1412879870 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 29 createInstanceBackup() failed 0

0 1412879870 3 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR error 11 %s: failed  1 0 41 APPLICATIONS:\Microsoft Hyper-V\IT-TESTXP

63309 1412879870 0 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR info 15 NMM .. bye bye. 0

102333 1412879870 3 0 0 7852 5088 0 dc-ch2b3-hv.Home.local nsrsnap_vss_save NSR error 21 Exiting with failure. 0

1 Message

December 15th, 2014 05:00

hi,

Even I am facing the same issue , as mentioned in above mails for one of my clients. Can someone please help me with the solution for same

5 Posts

February 20th, 2015 11:00

I don't see a solution for this, which is same problem I'm having.  Please post the solution.

Thanks

32 Posts

February 23rd, 2015 03:00

Did changing the Snapshot policy of the group to "ROLLOVER ONLY" not help?

https://support.emc.com/kb/174386

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