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LTO6

updated

8 years ago

L

LTO6

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10 Posts

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9179

April 3rd, 2018 04:00

vProxy connection fails

Hello,

In networker 9.1.1.5 with v Proxy 2.0.2-36_1, sometimes (every few days/weeks) we encounter strange problem when backing up VMs from VMWare environment. The backup suddenly fails - sometimes during backup, sometimes backup can't even start. On next day in the morning when started manually or later by schedule, everything works again.

In logs I see these entries:

Unable to start backup on vProxy 'vproxy.hostname.domain.com': libCURL: function "curl_easy_perform" returned error 7: "Failed connect to vproxy.hostname.domain.com; No error"

or

vProxyHostname: Unable to obtain backup status from vProxy after 5 attempts, failing the backup: Received an HTTP code: 404, libCURL message: "", vProxy message: "Error received from vProxy ="-404: Resource not found: cbd123a0-dd47-4c36-9e3d-128daec349d2". ", url: "https://vproxy.hostname.domain.com:9090/api/v1/BackupVmSessions/cbd123a0-dd47-4c36-9e3d-128daec349d2", body: " ".

I know that when this happens, vProxy is running and accessible through network (ssh connect). I've tried to run backup manually when this happened and it didn't work. On next day in the morning, I was able to run it. I've tried to redeploy vProxy, but again it happens every few days.

Any help or ideas are appreciated.