Windows Client 7.4 Restore Errors - can't find networker server

Question

All, I have a couple of servers that when I load the networker user client, are unable to find any networker servers. I have verified from the networker server that I can telnet to the two ports 7938 and 7937 on the client. It looks like the forward and reverse lookups are correct too. The backups are running fine - I get reports that data is being backed up. There is a log file on the client - daemon.raw that I found that has a lot of %s errors. I'm thinking that maybe I'm missing some configuration parameters on the server side that allows restores to take place. I was unable to find any networker doc on powerlink that has any info on what the %s parameter might be. I guess my first question is - when running the networker client 7.4 from a windows box, how is it going out to find the networker server - broadcast?. During installation, the clients have all been finding the server. thanks in advance for any thoughts you might have. David Knapp

ble1 · Accepted Answer

If you check error message guide you will find:

Type: Notification
Source: nsrd
 
Description: The specified user is not included in the specified computer¿s Remote Access list.
 
Resolution: Complete one or more of the following tasks to resolve this error:
◆ Include the user¿s name in the format user@computer_name in the Remote Access attribute of the specified computer¿s Client resource.
◆ Verify that all aliases exist in the appropriate host or DNS files and the Alias attribute of the Client resource.
◆ Ensure that the fully qualified domain name, as well as any short names or aliases, are included in the Remote Access attribute.
◆ Temporarily add *@* to the Remote Access attribute.
 
Note: This will enable anyone to connect to this computer. Delete the *@* entry from the
Remote Access attribute after the requested operation completes to reestablish system security.

ble1 · Answer

Broadcast is one thing. It is also supposed to look into servers file. What you can do to use -s parameter and point it towards backup server (recover -s or winworkr -s ).

dknapp · Answer

getting closer - thanks for the winworkr -s - that got me a bit further

Now I'm getting an error that says that no networker clients can be found on this server when I click on the directed restore option.

ble1 · Answer

Permission issue probably. For directed restore you need to enable that through permissions settings.

dknapp · Answer

I'm so close now, I can taste it!I'm able to select files and start the restore of a directory, and now, what I'm hoping is my last issue, is that I'm getting the following error:1749:recover: Permission denied, user A does not have the 'Remote access all clients' privilege to perform remote recoverIs this an AD rights issue where I need to get with my AD guy, or is there some weird place in the client configuration on the legato server side where I need to enter a username. Also, what's up the the user 'A'?Thanks!David Knapp

NetWorker

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