14 Posts

December 27th, 2007 21:00

i have the intel wireless-gen-n mini card which i think is model 495..running home vista premium..i uninstalled trend micro internet security...i also have bluetooth as well..the internet works it just takes to long to connect like other laptops and pcs in our family

2 Intern

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28K Posts

December 27th, 2007 21:00

Which version of Windows are you running?  Which wireless network adapter do you have?   Does the same thing happen if you boot to Safe Mode with Network Support?  (this will tell us if it is something that is loading in Normal Mode that is interfering with the network startup).
 
Steve

2 Intern

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28K Posts

December 27th, 2007 23:00

Does the same thing happen if you boot to Safe Mode with Network Support?  (this will tell us if it is something that is loading in Normal Mode that is interfering with the network startup).
 
 

2 Intern

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28K Posts

December 27th, 2007 23:00

To get into Safe Mode, restart the computer and start tapping the F8 key before Windows loads.  This will bring up a menu - choose Safe Mode with Network Support.
 
Which icon is going yellow then blue?
 
Steve

14 Posts

December 27th, 2007 23:00

i tried pushing the f8 button and i get no safe mode option..the wireless icon in the right hsnd corner

14 Posts

December 27th, 2007 23:00

don't think so..i have dell quick set,dell support,webcam,dell touchpad..the quickset is for hotzones at stuff

2 Intern

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28K Posts

December 27th, 2007 23:00

It is tricky getting into Safe Mode.  You either have to hit the F8 key at just the right moment before Windows starts to load, or start tapping the F8 key, once a second, before Windows starts to load.
 
Steve

2 Intern

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28K Posts

December 27th, 2007 23:00

Does this computer have the Dell Network Assistant running on it by chance?
 
Steve

14 Posts

December 27th, 2007 23:00

haven't tried that yet..how do i get into safe mode?i did notice that it goes to a yellow icon first then to blue

14 Posts

December 27th, 2007 23:00

ok tried that still does the same thing

14 Posts

January 1st, 2008 01:00

anyone have any ideas?
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