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17751
June 26th, 2004 02:00
3Com 3C920 Reinstall
I just did a clean install of XP on my daughter's Inspiron 2650. After installing XP, the only component not working is the 3c920 integrated ethernet card. I installed the driver from the resource disk, but device manager still lists the adapter as a generic ethernet adapter that is not working. Changing the driver manually to the 3C920 driver results in an error "unable to start this device (code 10)". Removing and "refinding" the adapter has no effect.
I'm starting to wish I had left it infested with worms, trojans, spyware, and other assorted vermin.
Jim
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jharris5
3 Posts
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June 26th, 2004 03:00
Jim,
Thanks for the info. I had installed the chipset drivers, but just to be sure, I went back and reinstalled them. Downloaded the current 3Com driver. Rebooted in safe mode to remove all occurrences of the ethernet adapter in device manager. Redetected it on bootup, attempted to install. Same result, "this device cannot be started" I think I'll try dropping it out a second story window. Maybe that will also solve the problem of the backlight that has only worked sporadically since this laptop was 13 months old. It's been perpetually tethered to a CRT for the past year. I guess for $2000 I shouldn't expect more than a year of useful life.
Thanks for trying. Now that I've vented, I guess I'll keep trying to salvage something out of my investment.
Jim
jwatt
4.4K Posts
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June 26th, 2004 03:00
It sounds line you may not have reinstalled the chipset drivers for the 2650 as the first step after the XP reinstallation. They're needed for integrated devices to be detected properly. Here's the link for them.
After you install them and reboot, if the 3C920 is still not detected correctly, you may want to download the current XP driver for that device, from here.
Jim
jwatt
4.4K Posts
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June 26th, 2004 15:00
Jim
jharris5
3 Posts
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June 27th, 2004 14:00
Jim
Event log showed me the following:
\DEVICE\{9EEA5E1A-14F6-4EOE-E666CE3E8D6A}: could not allocate the resources necessary for operation
One of these days I'm going to have to learn how to speak hexadecimal.
Reviewing other forum entries, it seems that several people have posted similar problems. Unfortunately, I was unable to locate any successful solutions. Dell has remained remarkably silent - responding only to posts where they could disavow responsibility on units that were originally equipped with other OS's.
I guess I'll try your suggestion about adding a NIC card. I just hope I don't run into the same annoying problem some of the other users have encountered after doing a clean install. Some of them had no more luck getting XP to setup their NIC card than I had with my integrated connection.
Jim
jwatt
4.4K Posts
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June 27th, 2004 20:00
A Google groups search for "could not allocate the resources necessary for operation" (including the quotes), yielded lots of hits, and many of them were about buggy 3COM drivers. In one case, the problem was resolved by installing an earlier driver version. I don't know whether Dell has any older versions, though.
In other cases the fix was to replace the NIC with one from another vendor. Sounds familiar...
Jim