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9612
December 26th, 2005 15:00
5160 Connecting to Home Network-PROBLEMS!
Hi
I have had my 5160 for over a year now. Ever since I purchased it, I found that I could almost NEVER connect to my home network. We have a desktop at home as well, which accesses the Internet through a Netgear router. My laptop connects to a neighbouring network (an apartment nearby?) while our home network is detected (but not connected to even when specified). After many calls to DELL, I had to resign since they could not identify what the problem was (I'd even sent my system to them for a hardware check up). Since connections to the neighbouring network(a Linksys network) didnt give me any problems, I decided to not bother.
For the past 4-5 days, I notice that this network is absent and hence my computer does not connect to any network when I boot it. My home network is detected, but when I click on "Connect to this network", the process fails. I have to turn off my system, switch off the router and power and then do a system reboot when I find that my computer then connects to our home network.
This is very frustrating. I need to do a system reboot every time I want to use the Internet. Also, I noticed that if I leave my comp on stand-by mode for a few hours, connection is lost and I need to do the system reboot again!!!!
Dell's service support is not going to help...They have no clue what to do. Could somebody please help!!!!!!!!!!!!!!
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volcano11
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28K Posts
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December 26th, 2005 15:00
Try setting the Power Management settings on the network card to provide full power to the card at all times. Do you know which wireless network adapter you have? If it is the Intel adapter, try downloading and installing the latest drivers from the Intel web site.
Steve
volcano11
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28K Posts
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December 26th, 2005 16:00
To see if you network card is installed, right-click on "My Computer", select Properties from the drop down menu. Click on the Hardware tab, then on the Device Manager button. Click the + sign next to Network Adapters". Is your wireless card listed there? If so, what is it? Next, click on the listing for the wireless card and select Properties from the drop-down menu. Click on the Power Management tab and make sure none of the boxes are checked. If you have an Intel wireless card (I don't, so I can't be specific), open the Intel Utility and see if you can find a setting to always provide full power to the card.
Steve
vikramts
9 Posts
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December 26th, 2005 16:00
I see a 1394 adapter, dell wireless 1350 WLAN pc minicard , cisco systems vpn adapter and broadcom integrated controller. i assume we are looking for the 1394 card?
i couldnt locate a 'power mgmt' option for the dell minicard when i rightclicked on properties. and i couldnt find a pulldown menu for wireless cards in the device manager.
Vikram
To see if you network card is installed, right-click on "My Computer", select Properties from the drop down menu. Click on the Hardware tab, then on the Device Manager button. Click the + sign next to Network Adapters". Is your wireless card listed there? If so, what is it? Next, click on the listing for the wireless card and select Properties from the drop-down menu. Click on the Power Management tab and make sure none of the boxes are checked. If you have an Intel wireless card (I don't, so I can't be specific), open the Intel Utility and see if you can find a setting to always provide full power to the card.
Steve
vikramts
9 Posts
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December 26th, 2005 16:00
Hi
Excuse my ignorance (!!) but could you tell me how I could detect my network adapter card...I could tell you if its an Intel card or not
volcano11
2 Intern
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28K Posts
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December 26th, 2005 16:00
The 1394 adapter is your firewire port and is not normally used in Networking, but is considered a networking device by Windows. The 1350 card is your wireless adapter. Make sure the Power Management settings for that card are set to never turn off the device. Please re-read the instructions in my previous post for finding the power management settings. It appears from your description that you did not follow the directions.
Steve
vikramts
9 Posts
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December 26th, 2005 19:00
Hi Steve
I did follow your directions. I could not find the Power Mgmt option anywhere on the menu for my adapter. I could try and copy out whatever I saw onmy device-mgr screen for you, if it will help.
Could I contact you via email ? You can reply to vikramts@yahoo.com if you like.
Thanks again for your assistance and hope you can help me fix this problem!
Vikram
volcano11
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28K Posts
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December 26th, 2005 22:00
In Device Manger, expand the listing for network adapters, right click the wireless adapter and select Properties from the drop down menu. Is there a Power Management tab way over to the right?
Steve
Message Edited by volcano11 on 12-26-2005 06:10 PM
volcano11
2 Intern
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28K Posts
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December 27th, 2005 03:00
The 1394 adapter is not expected to have a power management tab. If there is no power management tab on any of the devices, it suggests that you have not installed the chipset drivers before attempting to install any other device drivers.
Steve
vikramts
9 Posts
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December 27th, 2005 03:00
Hi Steve
I clicked on Network Adapters->1394 Net Adapter and then looked under Properties. The only tabs I found were General,Driver and Details.
General:
vikramts
9 Posts
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December 27th, 2005 03:00
volcano11
2 Intern
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28K Posts
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December 27th, 2005 05:00
I have no idea why you are having the problem or even that the problem is really the lack of chipset drivers. But, I do know that something is seriously messed up on your computer because every computer I have with a wireless network adapter has the Power Management tab in the Device Properties. You can try the chipset drivers from the following site:
http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R58370&SystemID=INS_PNT_P4_5160&os=WW1&osl=en&deviceid=1134&devlib=0&typecnt=1&vercnt=1&formatcnt=1&fileid=70519
Steve