A960 Print Queue Problem

Question

I have a Dell A960 printer connected to my wireless b network via a Linksys WPS54G print server.  OS is Windows XP Pro.Whenever I print a document, it prints fine but the job is not deleted from the print queue and I can't delete the job and I can't print any other documents until I cancel the job from the print queue and restart the computer.  The print status in the Dell-All-in-OneSolutionCenter is turned off.  What can I do to correct this problem?

volcano11 · Answer

Have you tied contacting Linksys? Steve

garyginpa · Answer

No, but I'll do that too.

garyginpa · Answer

I contacted Linksys and they told me that the A960 might be incompatibale with their print server.  I haven't given up yet.

jwatt · Answer

garyginpa,

While attempting to get a Linksys PSUS4 working with a Canon i950 USB printer, I asked Linksys Support for the list of printers tested with the PSUS4. The i960 wasn't on the list.

Here are the Dell printers on the PSUS4 supported list. You should check with Linksys Support for the WPS54G list.

Dell A940
Dell J740
Dell S 2500

I finally resolved the problem by replacing the Linksys print server with one from Silex, as described in this note. It's worked flawlessly.

I don't think Pricom/Silex makes any wireless print servers, though.

Jim

garyginpa · Answer

Jim, Thanks for your help.  I will contact Linksys.

MikeWolf · Answer

I have an A960 AIO printer running on the Linksys PSUS4 and found that it does allow me to print to the printer over the network.........the only drawback is that i cant scan to other computers.......but thats not that important since the software dell gave me for the printer keeps crashing XP.

Networking, Internet, & Bluetooth

Was this post helpful?