If you still haven't been able to resolve this, have you tried physically removing the card, deleting all the drivers, etc., rebooting the system, and after that shutting down. Then physically reinstall the card, either let Windows find the drivers or install them yourself, and see if it straightens out the issue?
Other than that, honestly I'm not sure what you may have missed. Let me know if you've resolved the issue (and if so, how, so that others with the same problems can find your solution). If not, like I said, physically remove the card and uninstall the drivers to see what happens.
DELL-Todd S
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1.8K Posts
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April 9th, 2015 09:00
Hi,
If you still haven't been able to resolve this, have you tried physically removing the card, deleting all the drivers, etc., rebooting the system, and after that shutting down. Then physically reinstall the card, either let Windows find the drivers or install them yourself, and see if it straightens out the issue?
You can also check Microsoft's article on troubleshooting bluetooth issues.
Other than that, honestly I'm not sure what you may have missed. Let me know if you've resolved the issue (and if so, how, so that others with the same problems can find your solution). If not, like I said, physically remove the card and uninstall the drivers to see what happens.
Hope this helps.
Todd